Privacy Policy

Effective Date: July 14, 2026

1. Introduction

SailSync (“we,” “us,” or “our”) provides sailing activity, replay, coaching, and Event-sharing services. This policy explains the information we process when you visit https://www.sailsync.io or use SailSync.

2. Information we collect

  • Account and profile information: name, email address, authentication details, organization or team relationships, and information you submit.
  • Sailing and GPS information: tracks, timestamps, boat or class information, media, annotations, and analysis data you upload or authorize providers such as Strava and Garmin to share.
  • Service and security information: browser/device information, request and diagnostic data, security events, and coarse abuse-prevention signals.
  • Signup attribution: a limited first-touch record containing allowlisted UTM campaign fields, a sanitized path/referrer, and relevant non-secret Event or Session identifiers. Access-code and share-code values are not retained in this record.
  • Saved and recently viewed Events: when signed in, an explicit Save is retained in your Event library and an authorized canonical Event view may update your recent history. These records contain Event/version references, not Event codes or Session viewer credentials. You can remove a save or clear recent history from the Events screen.
  • Optional analytics information: after you consent, page or public Event views, campaign parameters, broad device/browser information, and an anonymous analytics client identifier.

3. How we use information

  • To provide, secure, troubleshoot, and improve SailSync.
  • To create sailing replays, analysis, coaching, sharing, and Event experiences you request.
  • To communicate service updates and, where permitted, product information.
  • To understand signup sources and product usage.
  • To prevent automated abuse, fraud, and unauthorized access.

4. Google Analytics and your consent

Google Analytics is disabled until you select “Allow analytics.” If production analytics is enabled, ordinary SailSync pages may then load Google Analytics through Google Tag Manager. Public Event page measurement is designed to be sent server-to-server so Google JavaScript does not receive the Event page DOM or signed Session handoff links.

SailSync excludes code-protected Event pages, unlock screens, human-verification and Session handoff pages, and downstream private viewer links from Google Analytics. We do not intentionally send Event access codes, Session viewer credentials, handoff tokens, GPS tracks, or passwords to Google Analytics.

You can withdraw analytics consent at any time through Cookie settings. Withdrawing consent stops future Google Analytics loading and expires recognized Google analytics cookies presented by your browser.

Open cookie settings

See the Cookie Policy for cookie names and additional details.

5. Service providers and disclosure

We may use providers that host infrastructure, deliver email, process payments, connect sailing services, provide analytics after consent, or protect SailSync from abuse. Cloudflare Turnstile is used only on the Session human-verification flow and may process network, browser, and challenge information needed to identify automated traffic.

We may also disclose information when required by law, to protect users or SailSync, in a business transaction subject to appropriate safeguards, or at your direction. We do not sell Event access codes or GPS tracks.

6. Retention and security

Signup-attribution cookies expire after at most one year and are deleted when their attribution is copied to a new account. Any identifiable signup-attribution fields stored with the account are automatically cleared no later than one year after the original landing was recorded.

Other information is retained for as long as needed to provide the service, meet legal obligations, resolve disputes, and protect SailSync. Retention varies by data type and account status. We use technical and organizational safeguards, but no transmission or storage system is completely secure.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, export, object to, or restrict processing of personal information, and to withdraw consent where processing relies on consent. You may change analytics consent without losing access to SailSync.

You can remove your SailSync account details and permanently give up access from the Delete My Data page.

Send privacy requests to contact@sailsync.ai. We may need to verify your identity before fulfilling a request.

8. Children, international processing, and changes

SailSync is not directed to children who cannot legally consent to the service in their jurisdiction. Service providers may process information in countries other than your own, subject to applicable safeguards. We may update this policy and will post the revised effective date here.

9. Contact us